Privacy Policy of HillsVeda

Welcome to Hillsveda! We are committed to protecting your privacy and therefore ensure that all personal information about you is treated in a safe and responsible way. In this Privacy Policy, we address the kinds of information that we collect from you, how it would be used, and safeguards put in place with respect to protecting all information provided by you while visiting our website or purchasing our products.

Information We Collect

In order to provide and improve our services, we collect different types of information, which include the following:

• Personal Information: While you sign up or place an order with us, we collect personal information like name, email address, shipping address, phone number, and payment information.
• Non-Personal Information: We also sometimes collect non-personal information about your visit to our website. These include IP address, browser type, operating system and browsing behavior. This information is used to improve our website and provide better user experience.

How We Use Your Information

We may use the collected information in the following ways:

• Processing Orders: It processes Personal Information to process and fulfill orders, which includes shipping products, confirming orders, and providing customer service.
• To Enhance Our Services: We utilize non-personal information to analyze trends, track user movements, and gather demographic information in an effort to improve the website and make our services more in line with your needs.
• To Communicate with You: We will use the information we gather to communicate with you about any orders, send promotional materials and other related communications, and provide updates regarding our products and services. You may opt out of receiving promotional emails at any time by clicking the unsubscribe link contained in each such e-mail.
• Security Enhancement: We use your information in conjunction with ensuring the security of our Website and our users from fraud, spam, unauthorized access, and other security vulnerabilities.

Where we share your information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below: 

• Service Providers: We may share your information with third-party service providers who help us operate our website, conduct our business, or service you. These service providers are required to keep your information confidential and use it only for the purposes for which it was provided.
• Legal Obligations: If asked by applicable law, in response to a valid request from a law enforcement or governmental agency, we shall be carrying on the sharing of information.
• Business Transactions: We may transfer your personal information to the acquiring company or parties in any merger, acquisition, or selling of all or part of its assets.

How We Protect Your Information

We have in place appropriate security measures to prevent unauthorized access, use, and disclosure of your personal information. These include the following:

• Secure Sockets Layer (SSL) Encryption: Any sensitive details like payment details are passed via SSL encryption technology.
• Access Controls: Access to personal information is restricted to employees except to those who require it to perform their job duties.
• Regular Security Audits: We conduct different types of security audits and acquire external certifications so that we ensure compliance with the industry's best-known practices in protecting your personally identifiable information. We have also clearly defined the access of employees to such information on a need-to basis.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to provide you with an enriched user experience while using our website. Cookies are small data files placed by a website on your device when browsing that website. Cookies enable us to automatically recognize your device when you visit our website or store settings next time.

• Essential Cookies: These cookies are necessary to the proper function of our website and enable you to move around the site and use its features. 
• Performance Cookies: These cookies collect information regarding how you use our website. The information gathered includes pages that you visit most. It is this that we use to enhance the performance of our website.
• Information Cookies: These cookies allow our website to remember the choices you make and provide additional personalized features.
• Advertising Cookies: These cookies are used to deliver relevant ads to you as per your interest.
• Cookie Management: You can accept or reject cookies through your browser settings. Most browsers have options to accept, reject, or delete cookies. 

Note: The point to be noted here is that you might face some problems while browsing our website without enabling cookies.

Third-Party Links

Our Site may contain links to third-party websites. We have no control over these third-party and we are also not responsible for the content of such sites or their privacy policies.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have received personal information from a child under 13, we will remove the information from our records.

Your rights

 

• Right to Information:You have the right to access information relating to you that we have in our possession and obtain a copy of it. 
• Right to rectification: You have the right to request the completion or rectification of inaccurate personal information from us. 
• Right to request Erasure: You have the right to request erasure without undue delay by us of your personal information, except in specific instances. 
• Right to Restriction: You have the right to request restriction of processing of your personal information by us.
• Right to Portability: You are also under the right of portability, which grants you the right to request that we transmit personal information to another organization or to you in a structured, commonly used, and machine-readable format. 
• Right to Objection: You have the right at any time to object to the processing of your personal information for certain purposes, such as direct marketing.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw consent at any time.

To exercise any of these rights, don't hesitate to get in touch with us using the contact information provided below.

Changes to This Privacy Policy

We can also modify the privacy policy from time to time to reflect our changing practices or applicable laws. When we change or update the privacy policy we will update the ‘Last updated’ date at the top of the policy document. We will also strongly encourage you to periodically review this Privacy Policy to be updated on our practices concerning information protection.

Contact Us

If you have any questions or for further inquiries regarding this Privacy Policy or our privacy practices, please get in touch with us at:

Hillsveda

Address:         

Phone Number:

Email Address:

We take all complaints about our collection or use of your personal information seriously. In the event you have a complaint, please contact us using the information above, and we will work with you to resolve that issue.

Your privacy is very important to us, and hence, we use all methods to protect your personal information. By continuing to use our website and services, you consent to any information we collect and use as described in this Privacy Policy. Thank You for choosing Hillsveda for your organic product needs.

 

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